Spearheaded the conversion of 3rd party OTC functions to an in-house ePost system, enhancing operational efficiency and data integration for pharmacy benefits.
Drove requirements analysis for high-visibility projects including CarePlus Eligibility, iRetail Lite Telepharmacy Kiosk planning, and Retail IT Inventory, optimizing critical IT assets and member services.
Managed the import and conversion of Oracle-based go/Metadata to IBM's InfoSphere go/BIG within the Data Governance Office, significantly improving data lineage and metadata management processes.
Collaborated closely with architects and SCRUM Masters, ensuring successful project delivery in a hybrid Agile/Waterfall SDLC environment.
Recognized with a Star award for contributions to the BACC Allocations Dashboard, demonstrating exceptional performance and impact on business intelligence.